Privacy Policy
Galaxy96 Casino highly values the trust placed in us by our players. We are committed to ensuring that all personal information is handled securely and respectfully. This privacy policy outlines the measures we implement to collect, use, and protect your data. We recommend that players review our privacy policy thoroughly to make informed decisions about their gaming experience.
Data Processing
This policy outlines our compliance obligations under gambling regulations, requiring the processing of personal information from players. This processing is essential for participating in games and providing related services.
Our website is operated by Hollycorn N.V., a company registered in Curaçao, which holds a license from Curaçao eGaming. Acceptance of this privacy policy is mandatory for utilizing our services. We may update this document, so regular reviews are encouraged. Continued use of our services implies consent to any changes.
Collection of Information
We gather various personal details through our platform, including:
- Information provided during registration and subsequent communications (such as names, contact details, and identification documents).
- Records of interactions through various communication channels.
- Transaction histories and data related to website usage.
- Documentation for identity verification and compliance procedures.
The data collected helps us deliver and enhance our services while ensuring compliance with legal requirements.
Usage of Information
The information collected is used to:
- Process bets and transactions.
- Deliver the requested services and support.
- Perform necessary identity verification and compliance checks.
- Send promotional materials, subject to user consent.
- Ensure compliance with legal obligations, such as anti-money laundering regulations.
- Monitor activities to prevent fraudulent or illegal behavior.
- Conduct market research and perform aggregated data analysis.
Your information is primarily used to provide secure, compliant services and improve your overall experience.
Marketing Communications
With your consent, we may use your personal information to send promotional messages about our products and services. You can opt out of these communications at any time through your account settings or by contacting our support team.
Disclosure of Information
We do not sell or rent personal data. However, it may be shared within our corporate group or with business partners when necessary for service provision or legal compliance. Third-party service providers may access your data for processing purposes as required.
Data Security and Retention
Data security is a top priority, and we adhere to strict legal standards for protecting personal data. Personal data is retained as legally required, and for at least five years after an account is closed, as mandated by anti-money laundering regulations.
Cookies and Tracking
Cookies and related technologies are used to enhance the functionality of our site, analyze usage patterns, and support our marketing efforts. You can manage cookies through your browser settings, though restricting them may affect your experience on our website.
Your Rights and Contact Information
You have the right to request corrections to your personal data, update your information, or object to its use for marketing purposes. For any concerns, our Data Protection Officer (DPO) can be contacted via email. Under GDPR, you may also file complaints with the relevant supervisory authorities.
This policy reflects our commitment to protecting your privacy while providing a secure and compliant gaming environment. For any inquiries or requests regarding your data, please contact us without hesitation.
